Skadius is a brand operated by Velidey LLC ("Skadius," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and disclose personal information when you visit skadius.com, contact us, join a waitlist or mailing list, or make a purchase.

1. Information we collect

Information you provide

We may collect:

• Your name, email address, phone number, billing address, and shipping address.

• Order, payment-status, return, and warranty information.

• Messages, photographs, videos, or other information you send to customer support.

• Your email address and marketing preferences when you join a waitlist or mailing list.

  
  

Information collected automatically

When you use the Site, we and our service providers may collect:

• IP address, browser type, device type, operating system, and approximate location derived from IP address.

• Pages viewed, links clicked, referral source, dates and times of visits, and interactions with the Site.

• Cookie identifiers and similar information used to operate the Site, remember preferences, understand traffic, and measure advertising.

  
  

Payment information

Payments are handled by the third-party payment providers made available at checkout. We do not directly receive or store your complete payment-card number, although we may receive transaction details such as payment status, payment method type, and limited card information.

2. How we use personal information

We use personal information to:

• Operate the Site and checkout.

• Process and fulfill orders and send order, shipping, and delivery communications.

• Provide customer support and handle cancellations, returns, refunds, and warranty claims.

• Detect fraud, secure the Site, and protect customers and our business.

• Send marketing emails when you have requested them. You can unsubscribe at any time.

• Understand Site traffic, improve the Site and our products, and measure advertising.

• Comply with legal, tax, accounting, and regulatory obligations and enforce our agreements.

  
  

3. How we disclose personal information

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Website and ecommerce providers, including Framer and Shopify.

• Payment processors and fraud-prevention providers.

• Our fulfillment warehouse, shipping carriers, and return-service providers.

• Email, customer-support, data-storage, and other business-service providers.

• Analytics and advertising partners. If enabled, tools provided by companies such as Meta or Google may collect device and Site-usage information to measure traffic or advertising.

• Professional advisers, insurers, government authorities, or other parties where disclosure is required by law or reasonably necessary to protect legal rights.

• A buyer, investor, lender, or successor in connection with a proposed or completed financing, merger, reorganization, or sale of the business.

Because Shopify provides our checkout, Shopify also processes personal information as described in the Shopify Consumer Privacy Policy.

We do not sell personal information for money. Our use of advertising tools may involve disclosures that certain U.S. state laws define as a "sale," "sharing," or targeted advertising, even when no money is exchanged for the information.

4. Cookies and online tracking

We and our providers may use cookies and similar technologies for essential Site functions, analytics, preferences, and advertising. You can control cookies through your browser and through any cookie controls made available on the Site. Blocking some cookies may affect Site or checkout functionality.

Some browsers offer a "Do Not Track" setting. Because there is no single accepted standard for responding to these signals, the Site does not currently respond to general Do Not Track signals. Where applicable law requires us to recognize an opt-out preference signal, we will treat the signal as a request to opt out for the browser or device that sends it.

5. Your choices and privacy rights

You can unsubscribe from marketing emails using the link in any marketing message. Transactional messages about an order or customer-service request are not marketing messages.

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information, or to opt out of certain targeted advertising disclosures. To make a request, email support@skadius.com with the subject line "Privacy Request." We may need to verify your identity before completing a request and will respond within the timeframe required by applicable law.

We will not discriminate against you for exercising an applicable privacy right.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, providing support, administering returns and warranties, preventing fraud, and meeting legal, tax, accounting, and recordkeeping requirements. Marketing information is retained until you unsubscribe or we no longer need it. If you unsubscribe, we may retain limited information necessary to record and honor your opt-out request.

7. Security

We and our providers use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Skadius products are intended for use by adults.

9. Processing in other countries

Personal information may be processed in the United States and other countries where we, our personnel, or our service providers operate. Those countries may have data-protection laws different from the laws where you live.

10. Changes to this Policy

We may update this Privacy Policy as our services, providers, or legal obligations change. The revised version will be posted on this page with an updated date. Where required by law, we will provide additional notice of material changes.

11. Contact

Velidey LLC, operator of the Skadius brand
support@skadius.com